Terms and Conditions

Terms and Conditions

These Terms and Conditions govern your use of the KITI website and the purchase of products from our online store. By accessing or using our website and purchasing products from us, you agree to be bound by these Terms and Conditions.

1. General

By placing an order on our website, you warrant that you are at least 18 years old and capable of entering into a legally binding contract.
We reserve the right to refuse service to anyone for any reason at any time.

    2. Products and Pricing

    All products listed on our website are subject to availability. We reserve the right to discontinue any product at any time.
    We make every effort to display accurate descriptions and images of our products. However, we do not guarantee that the colors, sizes, or other features of the products will be accurate or consistent with what you see on your screen.
    Prices for our products are in euros and are subject to change without notice. The price you see at the time of placing your order is the price you will be charged.

      3. Orders and Payment

      When you place an order on our website, you are making an offer to purchase the products in your shopping cart.
      We accept payment via American Express, Apple Pay Google Pay, Maestro, MasterCard, PayPal, Shop Pay, and Visa. Payment must be made in full before we process and ship your order.
      We reserve the right to refuse or cancel any orders that we believe, in our sole discretion, may be fraudulent or violate these Terms and Conditions.

        4. Shipping and Delivery

        We offer shipping to addresses within Spain. Shipping costs and delivery times will vary depending on your location and the shipping method you choose.
        We are not responsible for any delays or issues with shipping that are beyond our control, such as customs delays or natural disasters.

          5. Returns and Refunds

          We accept returns of unused and undamaged products (not including jewelry or sale items) within 14 days of delivery. You are responsible for return shipping costs unless the return is due to our error.
          Refunds will be issued to the original payment method used at the time of purchase. Please allow 5 days for the refund to be processed.

            6. Privacy Policy

            Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and Spanish data protection laws.

            7. Cookies and Tracking Technologies

            We use cookies and similar technologies to collect information about your browsing activity and improve your experience on our website. For more information about our use of cookies, see below.

            We use cookies for the following purposes:

            1. Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. You cannot opt out of these cookies.

            2. Analytical/Performance Cookies: These cookies allow us to analyze how visitors use our website, including which pages they visit and how long they spend on each page. This information helps us improve the performance of our website.

            3. Functionality Cookies: These cookies enable enhanced functionality and personalization, such as remembering your preferences or settings. They may be set by us or by third-party providers whose services we have added to our website.

            4. Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are relevant to your interests. They may be used by advertising networks to track your browsing activity across different websites.

            Your Choices Regarding Cookies

            You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

            To opt out of being tracked by Google Analytics across all websites, visit https://tools.google.com/dlpage/gaoptout.

            Changes to This Cookie Policy

            We may update this Cookie Policy from time to time to reflect changes in our use of cookies or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the updated Cookie Policy on our website.

            Contact Us

            If you have any questions about our use of cookies or this Cookie Policy, please contact us at info@kitimadrid.com.

            8. Limitation of Liability

            To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or the purchase of our products.

              9. Governing Law and Jurisdiction

              These Terms and Conditions shall be governed by and construed in accordance with the laws of Spain. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Spain.

                10. Changes to Terms and Conditions

                We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.

                  By using our website and purchasing products from us, you agree to be bound by the most current version of these Terms and Conditions.

                  If you have any questions about these Terms and Conditions, please contact us at info@kitimadrid.com.