Privacy Policy

At KITI, we are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Spanish data protection legislation. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

1. Data Controller

KITI is the data controller responsible for the processing of your personal data. If you have any questions about this Privacy Policy or our data processing practices, you can contact us at info@kitimadrid.com or by mail at KITI Conde Duque 28 Derecha B 28015 Madrid, Madrid Spain.

2. Information We Collect

We collect personal information that you provide to us when you make a purchase, create an account, or contact us for support. This may include your name, email address, shipping address, payment information, and any other information you choose to provide.

We also automatically collect certain information when you visit our website, such as your IP address, browser type, device identifiers, and browsing activity. We use cookies and similar technologies to collect this information for purposes such as improving our website and tailoring our marketing efforts.

3. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Performance of a contract: To fulfill our obligations to you when you make a purchase or engage with our services.
  • Consent: When you provide your consent for specific purposes, such as receiving marketing communications or using cookies.
  • Legitimate interests: To pursue our legitimate interests, such as improving our services, preventing fraud, and ensuring the security of our website.

4. Use of Personal Information

We use the personal information we collect for the following purposes:

  • To process and fulfill your orders, including payment processing, shipping, and customer support.
  • To communicate with you about your orders, account, or inquiries.
  • To personalize your shopping experience and provide you with tailored content and recommendations.
  • To improve our website, products, and services.
  • To comply with legal obligations, such as tax and accounting requirements.

5. Data Sharing and Transfers

We may share your personal information with third parties for the following purposes:

  • Service providers: To assist us with payment processing, shipping, marketing, and other business operations.
  • Legal compliance: To comply with legal obligations or respond to lawful requests from government authorities.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, your personal data may be transferred to a successor entity.

If we transfer your personal data outside the European Economic Area (EEA), we will ensure that adequate safeguards are in place to protect your data, such as Standard Contractual Clauses approved by the European Commission.

6. Your Rights

You have the following rights regarding your personal data:

  • Right to access: You can request access to your personal information and receive a copy of it.
  • Right to rectification: You can request that we correct any inaccurate or incomplete personal data.
  • Right to erasure: You can request that we delete your personal data under certain circumstances.
  • Right to restriction of processing: You can request that we limit the processing of your personal data under certain circumstances.
  • Right to data portability: You can request a copy of your personal data in a structured, machine-readable format.
  • Right to object: You can object to the processing of your personal data for direct marketing or legitimate interests purposes.

To exercise your rights or if you have any questions about your rights, please contact us using the contact information provided below.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

9. Cookies

We use cookies and similar technologies to collect information about your browsing activity and improve your experience on our website. 

10. Data Sharing with Meta for Advertising

To provide relevant advertising and enhance your shopping experience, we may share certain personal data with Facebook (Meta). This data is used to power targeted ads and help us communicate offers that are more aligned with your interests. We ensure that any personal information shared is handled securely and in compliance with applicable privacy regulations.

For more information on how Facebook uses your data, please review Facebook’s privacy policy here.

By using our site and services, you consent to the collection and use of your information as described in this policy.

11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data processing practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or contacting you directly.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us at info@kitimadrid.com.