Behind the Scenes at KITI: The Joys and Realities of Running a Local Gift Shop

Ever wonder what goes on behind the scenes at your favorite local shop? Running KITI is a bit like curating a gallery of joy—equal parts rewarding and challenging. From discovering beautiful items to sweeping the floors (yes, really), it’s all part of the journey. Here’s a peek into what it’s like to bring our shop in Madrid’s Conde Duque neighborhood to life every day.

The Fun Stuff: What Keeps Us Inspired

One of the best parts of running KITI is connecting with small business owners from across Europe. Every product in the shop has a story, and those stories often start with a conversation. I love learning about the craftsmanship and passion behind each item. These relationships are at the heart of what makes our shop unique.

Then, there’s the creative side. Dreaming up seasonal themes and designing the displays in the store feels like being an artist with an ever-changing canvas. From whimsical winter wonderlands to cozy autumn setups, every display is designed to spark a little joy and inspiration for our customers.

And let’s not forget the joy of customization. Whether it’s sourcing a unique product for a thoughtful gift or creating custom touches like brooches and clips for a handbag, these special projects are some of the most fulfilling moments.

The Not-So-Fun Parts (But Still Worth It!)

Of course, not every day is filled with creative sparks and heartwarming connections. Planning shipments and managing inventory can feel like solving a never-ending puzzle. And as much as I love every item in the shop, it’s always a bit heartbreaking when something I adore doesn’t resonate with customers.

There’s also the reality of limitations. I’d love to carry everything customers ask for, but space and sourcing constraints make that impossible. And yes, there’s constant sweeping and dusting—running a shop isn’t all glamorous!

Why Shopping Small Matters

Despite the challenges, every day at KITI is a reminder of why I do what I do. Independent shops like ours are the soul of neighborhoods like Conde Duque. By shopping small and shopping local, you’re not just buying a gift—you’re supporting creativity, craftsmanship, and the people who pour their hearts into what they do.

Your support keeps Madrid’s neighborhoods vibrant and unique. It’s what allows shops like KITI to keep bringing you one-of-a-kind finds and thoughtfully curated collections.

Stop By and Say Hello!

Next time you’re in the area, pop into KITI to see what’s new and chat about your gifting needs or home decor ideas. Whether you’re browsing our curated selection or dreaming up a custom order, we’re here to make your shopping experience special.

Shop local, support small, and help us keep Conde Duque one of Madrid’s most magical neighborhoods.